These terms apply to the use of Bryntra, business software for construction and installation companies, offered via bryntra.com and app.bryntra.com. By creating an account, you agree to them.
1. The subscription
- Bryntra is a monthly subscription per workspace. Current plans and prices are listed at bryntra.com/en/pricing; all prices are exclusive of VAT.
- New workspaces start with a free 14-day trial, no payment details required. Afterwards, you choose whether to activate a plan.
- You can cancel monthly through the billing settings; the subscription then runs until the end of the paid period.
- We announce price changes at least 30 days in advance, and they never apply retroactively.
- AI features consume AI credit; usage and balance are visible in the app.
2. Your data stays your data
- All data your team enters (customers, quotes, orders, invoices, schedules) is and remains the property of your company.
- You can run a full export at any time (Settings → Data & privacy), including during the trial period and after cancellation.
- After termination, we keep your workspace data for another 30 days in case you come back; after that we delete it permanently. Earlier deletion is available on request.
3. Responsible use
- You use Bryntra for the normal operation of your business and keep login credentials confidential. Accounts are personal.
- Not allowed: reselling the service, bypassing security, automated scraping, or using the service for unlawful purposes (including spam via quote e-mails).
- You're responsible for the accuracy of the data and documents you create and send with Bryntra, including prices, VAT settings and the content of quotes and invoices.
4. Availability and support
- We aim for maximum availability and build on European infrastructure with daily backups, but standard plans don't come with a guaranteed uptime percentage (SLA). Custom arrangements are available for Enterprise.
- Where possible, we perform planned maintenance outside business hours and announce it in advance.
- Support runs through support@bryntra.com.
5. Liability
Bryntra is a tool for running your business; responsibility for commercial decisions, quotes and administration remains yours. Our total liability per event is limited to the amount you paid in subscription fees in the 12 months preceding the event. We're not liable for indirect damages, such as lost profits or lost savings. Nothing in these terms limits liability that cannot be limited by law.
6. Termination by us
We may suspend or terminate an account for material breach of these terms (such as abuse or non-payment), after a reasonable warning where the situation allows it. Even then, you retain access to your data export.
7. Changes and governing law
We may change these terms; we announce material changes at least 30 days in advance. These terms are governed by Dutch law; disputes will be submitted to the competent Dutch court.
Contact
Questions about these terms? E-mail support@bryntra.com.